For more details, see our Privacy Policy. A Chromebook is any lightweight laptop that runs Chrome OS, a stripped-down operating system designed primarily for working online with Google apps. Bring up the Chrome OS Task Manager and close some apps. Press the increase screen brightness button several times, and then check to see if the screen brightness increases. If you see one that consumes a lot of memory, click it and select End task. Search Chromebook 3100 2-in-1 Documentation Find articles, manuals and more to help support your product. Some Chromebooks have refresh buttons that look different. Many companies now make Chromebooks, but because these devices run the same software, each is prone to many of the same problems. Google Maps is Not in English: Change the Language, WhatsApp: How to Know What Files Are Taking up the Most Space, How to Add Websites to Burp Suite’s Target Scope, Security Settings to Keep Your Android Device Safe, How to Filter the HTTP History in Burp Suite, Fix Trello Calendar Not Syncing With Google Calendar. A hard reset restarts the Chromebook's hardware. If you’d like to reinstall Chrome OS and you don’t see the “Chrome OS is missing or damaged” message on your screen, you can force your Chromebook to boot into recovery mode. Eliminating these devices from the mix can help you determine where the problem lies. His specialties include web development, cryptocurrency, and cybersecurity. Make sure the Chromebook is plugged in. If the Chromebook is frozen and won't turn off, unplug the computer from its power source and allow the battery to drain. Here, we look at reasons Chromebooks malfunction and suggestions to address these problems. Next, press Esc + Refresh on the keyboard and hold down the Power button. If you can still use the keyboard, you also can use a shortcut combination to open Task Manager: Press Shift+Escape simultaneously. You can also consult the Chrome OS Help Website for further guidance. Like Windows and Apple, Chromebooks have a shortcut to get to the task manager, but it is a unique one. Perform a hard reboot. Make sure your Chromebook is charging. When you turn it back on, open Task Manager, and consider deleting any infrequently used apps that take up too many resources. Privacy, Fix iPhone or iPad Frozen or Locked Up Screen, Windows 10: Force Close Apps That Are Frozen in Full-Screen. A factory reset erases all your files and returns the device to its original settings. If your Chromebook doesn't boot up at all, perform a hard reset by holding down Refresh+Power for about five seconds. Your email address will not be published. Keep an eye out for newer apps you don't recognize. This means installing a new version of the Chrome OS on your Dell Chrome system by going through the recovery process. You would want to do this after a major part replacement (Motherboard or Storage Drive) or if you have problems updating your Chrome system or if it stops working. Scan the list of currently running apps and web pages. Consult your device's user manual for help finding it. Robert Wells is a professional writer and amateur game developer. If you can't control the mouse cursor, press and hold the Power key until the Chromebook turns off. Recovering your Dell Chrome system. If you still have trouble with the Chromebook, it's probably having internal hardware issues. Typically, Chromebooks freeze, lock up, or stop responding for reasons that include: Try these strategies to get your Chromebook working again. Perform a hard reset. Remove any USB drives, headphones, or other external devices. What can we help you to find. If you're presented with an error message while your Chromebook is frozen, write down the message, then Google search the exact text using another device for insight into what steps you can take. Perform a hard reboot. Force-Boot Into Recovery Mode. Check your device's warranty to see if you can get it looked at by a professional for free. Drain the battery. The track pad cable routing on the successor to the Chromebook 11 3180, the Chromebook 3100, is more direct and will likely not experience this same assembly problem. Get it professionally repaired. Get the Latest Tech News Delivered Every Day, Chrome OS Is Missing or Damaged: How to Fix This Error, How to Fix It When a Chromebook Touchscreen is Not Working, How to Fix It When Nintendo Switch Won't Turn On, How to Fix it When Your Chromebook Won't Turn On, How to Fix It When Your Chromebook Touchpad Is Not Working, Chromebook Hacks to Make the Most of Your Laptop, How to Fix it When Your Chromebook Won't Connect to Wi-Fi. Still, you won't lose any apps or files with the potential exception of items in your Downloads folder. If you can't control the mouse cursor, press and hold the Power key until … The Refresh key looks like a circular arrow and is typically located at the top of the keyboard. Select the column headers to sort the app list. Press “Shift & Escape” at the same time to get to your Chrome Task Manager, as it is called. Submit Search. Internal hardware problems with the Chromebook. When the Chromebook's screen is dark or blank, refer to the following troubleshooting steps and resources to help resolve the issue. Make sure the Chromebook is on by pressing the power button.

dell chromebook 3100 frozen

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