Enter your email address to subscribe to this blog and receive notifications of new posts by email. Right-click the app you want to uninstall. In the corner of your screen, click the Launcher  and then the up arrow. Now it simply won't turn on. Immediately after [its first] hurricane, I found out the charge cycle was messed up. Last night, my next experiment was more ominous. What does seem funny is the battery light is blue, indicating a full charge, but the light beside the light bulb icon is blank (normally it is either blinking amber when in standby, or solid blue (I think) when in use). Check out our Acer Community User Agreement. After the hurricane, when power came back on, leaving the chromebook off and charging for an hour, I was able to get the chromebook to report 100% charge, again. David Purc is a IT professional with over eighteen years of experience in the tech industry. Date within. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. My Sony Vaio can do 50%, 80%, or 100%. One of them worked, and I … The Chromebook I have is the following: Acer Chromebook 11 CB3-131-C0UG (11.6-inch HD, Intel Celeron, 2GB, 16GB). If you still can’t get power to the machine, try a different power adapter if you have access to one. When the unit is powered on the display remains blank. I was not able to fix this on my own though. I shouldn’t be surprised that wouldn’t be good for the battery. Acer Chromebook Won’t Turn On. Follow the steps above to troubleshoot the charger and battery. The computer appears to be turned on, however the screen remains black. If your Chromebook hasn't been taking a full charge as of late, you're not alone. When disconnected from power, the chromebook would report 100% battery for about 10 minutes. Instead of continually topping off at 100%, it continually tops off at 50%. I've tried the following to get it to turn on (none of which have worked): - Hold Refresh key + Power button for over a minute. Powerwashing resets a Chromebook back to factory default condition. the benefits of being a member! If you want to get involved, click one of these buttons! Ensure that the device is fully charged or plugged into a power adapter. I’ll have to check youtube to see if anyone videoed the replacement procedure. This would indicate the screen is working but the back light is faulty. Instead, it sits in the corner working on a Distributed Computing Project, never being touched, unless I see it’s reporting an OS update. English. This thread may be a dead horse but I'mma try to revive it.lol Any news on the fix? I’m not sure what output options that model has, but if you have the capability of hooking up an external monitor, that will confirm whether there is an issue with the screen of a more serious problem. When your Chromebook won't turn on, it can be difficult to troubleshoot, since the computer gives you no indication of what's happening. You can perform Acer Chromebook troubleshooting with these steps. I have an HP Chromebook 11 G4 EE. Any suggestions would be great. This will ensure any changes you made to the computer since you received it are wiped out. English; German; Portuguese; Spanish; French ; Expand for more options. To begin, check to make sure your Chromebook charger is connected directly to a working outlet (for troubleshooting purposes, bypass any power strips you may have been using). View Statistics: Past 24 Hours: 8. It looks like you're new here. Today, the Chromebook will not turn on (just has a black screen). Open Chrome and then click the three dots in the upper right corner of the browser window. Look for any recently added extensions and then click the trash can to remove it. The following are some of the more common issues you may have with your Acer Chromebook. As a member of the DJSI Emerging Markets Index, Acer scored in the, Examples: Monday, today, last week, Mar 26, 3/26/04, https://www.amazon.ca/gp/product/B01FVZVZBQ/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1, Acer Listed On 2020 Dow Jones Sustainability Indices (DJSI) for 7th Consecutive Year. I saw CB5-312T batteries are available, was it on Amazon or eBay. If your Acer Chromebook will not turn on, make sure the Chromebook is receiving a charge. I've tried other tips on this board, holding down the power button, the restore button, holding them together, adding the ESC button into the mix, holding down for 20 seconds, 10 seconds. After a useless chat with Acer support (they told me to Powerwash it but the reset protocol didn't work, so I couldn't even do that), I did two things. - Hold Refresh key + Escape key + Power button for over a minute. This email address has already been registered. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. If your Chromebook hasn't been taking a full charge as of late, you're not alone. Try charging again and let it charge for at least thirty minutes. Power is on but nothing on the screen. You do … If you still can’t get power to the machine, try a different power adapter if you have access to one. ... James Oswald - 11/04/2017 Reply. It worked for about a month and then the screen went out. If you need help performing Acer Chromebook troubleshooting, please feel free to join our free computer repair forums today. - Took the back cover off (unscrewed the back cover) to unplug the battery for over a minute, plugged the battery back in, then held power key for over a minute. I still had warranty on it at the time and sent it in. Follow the steps above to troubleshoot the charger and battery. My Acer Chromebook 15 fell and slid. Alternatively, you can disable the extension by un-checking the. - Charged Chromebook for over an hour until battery light turned from amber to blue (indicating a full charge), then tried holding the power button for over a minute. What does seem funny is the battery light is blue, indicating a full charge, but the light beside the light bulb icon is blank (normally it is either blinking amber when in standby, or solid blue (I think) when in use). One of the hinges broke on the CB5-312T — worthy of a class action lawsuit for its cheapness, and the broken hinge was all the convincing I needed to never use the chromebook. ACE Program and Acer Community User Agreement. Author. Otherwise, contact Acer. to get all By signing up, I accept the terms of the Acer Privacy Policy. We want to recognize GAMING6698's dedicated efforts in the Acer Community. So, what are the rules of this place? The Chromebook I have is the following: Acer Chromebook 11 CB3-131-C0UG (11.6-inch HD, Intel Celeron, 2GB, 16GB). toggle menu Acer Community. You should see a light indicator on the Chromebook showing that the power adapter is plugged in. Unfortunately, the return period on Amazon ended on March 3rd, so hopefully, I have some sort of warranty with Acer to get a replacement if there is nothing that can be done here.

acer chromebook 11 won't turn on

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